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Frequently Asked Questions

Clear answers about our treatments, the consultation process, and the products we stock.

Common Questions

Ten straight answers

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Your Consultation

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You can book a consultation online through our website or by contacting us directly. We recommend scheduling at least 2-3 weeks in advance, though emergency bookings are sometimes available. All initial consultations are complimentary.

Yes, all initial consultations are completely complimentary. During this appointment, your nurse will assess your skin, discuss your goals, and present treatment options with transparent pricing and realistic timelines for results. Read more about how pricing works.

Treatments are performed by our nurses — never delegated to a non-clinical therapist. The practice is led by Kristin, a Registered Nurse with over 10 years of clinical experience at a major Melbourne hospital, and she is joined in the clinic by Hannah, also a Registered Nurse. Both work to the same conservative approach: natural-looking results that leave you feeling more like yourself. You're welcome to request either nurse when you book.

Treatments

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We provide medical-grade cosmetic treatments including wrinkle reduction, volume restoration, skin needling (SkinPen), Rejuran skin boosters, chemical peels, and luxe clinical facials. All treatments are administered by our Registered Nurses and customised to your specific goals.

SkinPen is a microneedling device included in the Australian Register of Therapeutic Goods (ARTG). It creates precise micro-channels, designed to support your skin's natural collagen response. Commonly considered for uneven texture, acne scars and early signs of ageing, with modest downtime. Suitability is assessed at consultation.

Most clients benefit from a course of 3-6 treatments spaced 4-6 weeks apart, depending on your skin type and concerns. Maintenance sessions every 6-12 months can help sustain results. Your nurse will recommend a schedule during your consultation.

Facial rejuvenation treatments use cosmetic injectables to soften dynamic lines and restore a refreshed appearance. Visible change typically develops over 2 weeks, reaching full effect around 4 weeks. Longevity varies between individuals and is discussed at consultation. We always prioritise natural-looking outcomes.

During your consultation, your nurse will assess your facial proportions and discuss your goals. She'll show you placement options using advanced visualisation techniques, explain the procedure, expected results, and aftercare. All details are tailored to your unique face.

Skincare

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We stock and recommend Aspect Dr, a medical-grade skincare range designed for clinical results. Our selection includes cleansers, serums, exfoliants, moisturisers, and a full SPF50 sunscreen range. We also offer Avocado Zinc, a natural sunscreen alternative.

Avocado Zinc is a natural mineral sunscreen designed with safety as a priority. However, we always recommend consulting your GP or obstetrician regarding any skincare or medical products during pregnancy, as individual circumstances vary.

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